Welcome

 Click Above For Audio Greeting

Over Twenty Years of Service

Who is FRC?

Established in 1985, the Farm Resource Center (FRC) is a not-for-profit agency established expressly to respond to the needs of rural families in crisis. FRC has programs working for farmers, laborers, miners (including their respective families) and at-risk abused and neglected children.

Farm Resource Center (FRC) is tailored to address concerns faced by rural Americans and their families.

· FRC is sensitive to and familiar with rural individuals in crisis.

· FRC provides the tools necessary to address and manage stresses created by events that are beyond the consumer’s control.

· FRC provides crisis intervention outreach mental health services.

· FRC provides private and confidential services.

· FRC helps consumers to help themselves.

What is FRC’s Outreach Model?

No Cost to the Consumer

Services Delivered at Location of Consumer’s Choice

Completely Confidential

Family Focused

Services Provided by Knowledgeable and Empathetic Outreach

Worker

THE FARM RESOURCE CENTER offers outreach mental health crisis intervention services to rural families using the "APPLE" principle as a guide.

Accessible – Toll free hotline and a 24-hour Emergency Phone Response are available during hours when the office is closed. Our workers go to the consumer.

Personal—The Consumer chooses the location where he/she wants to be seen for services.

Professional—Our workers maintain professional standards by utilizing the National Association of Social Workers Code of Ethics as a guide in the provision of services.

Linked—Our staff is required to be familiar with local organizations and resources, and have a positive working relationship with them to enhance the referral process.

Empathetic—FRC workers have firsthand experience and understanding of the rural culture. This provides our workers with insight, sensitivity and understanding of the needs of those seeking our services.

Where Does FRC Conduct Business?

The Farm Resource Center program is portable. Our workers work only from their vehicles. Therefore, our services can be provided anywhere, anytime.

When Can FRC Respond to Consumers Needs?

Our crisis response line is available 24 hours a day, 7 days a week. Our regular business hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. During these hours our response time to a crisis call is within 30 minutes after the initial call is made.

How does FRC Deliver Services?

The Farm Resource Center uses paid Outreach Workers (ORW) who are familiar with the culture of the population they will be serving. A critical part of the FRC service delivery is that it brings the service to the consumer’s home. Discussions frequently take place at the kitchen table, where other important family discussions and decisions occur. Members of the family feel more comfortable and in control in their own home. They sense that the focus is on them in this setting. They are in charge! This allows FRC to focus on the family unit.

 Volunteers account for 32%

of all referrals To FRC

 Why is FRC Needed?

· FRC provides services to rural families that do not typically go to a mental health agency.

· When someone in the home experiences difficulties, the whole family is affected.

· Part of the value-added services provided by FRC is participation in community natural disaster response.

· FRC provides consumer-friendly services in the setting of the consumer’s choice.

· FRC provides a vital connection for rural individuals to their families and to community mental health services.

· FRC is culturally sensitive to the special needs of rural American consumers.

· FRC takes program evaluation seriously and has developed professional record-keeping information to monitor itself and the quality of its performance.

How does FRC Measure Up?

91% of our consumers indicated they would refer others to FRC.

90% thought that FRC workers understood their problem(s).

FRC’s service model is monitored by asking for the consumer’s opinion.

Approximately 75% of the consumers have not had prior Community Mental Health Counseling.

More than 74% of assessed cases have family MEMBERS participating in the service.

FRC serves an average of 66% unemployed consumers.

41% of unemployed consumers receive no public benefits

After FRC intervention, feelings of hopelessness cases were reduced by 45%.

Approximately 92% of the consumers said they were satisfied with FRC.

FRC receives 750-hotline calls per month.

An average of 7.5% of cases has safety and/or domestic violence issues.

Others have studied FRC. Wheaton College Center for Rural Mental Health in Wheaton, IL has examined FRC in depth to measure the success of the Center. FRC has had several articles published in Rural Mental Health magazine, calling FRC "an exemplary of the seven core values of community psychology." (Rural Mental Health)